TMC 2025 · AI Agent Product of the Year

AI-Powered Business Process Automation

The operating partner for your next stage of growth.

We're the team that designs, builds, and runs the AI workforce behind your operations — integrated with your stack, governed by your rules, and owned by you. In production in weeks.

Book an operations reviewSee customer results
Trusted by operators at
JVRC · Super Park · K3 Technology · Air Fresh Marketing
Trusted by teams across 13+ industries
GroundFloor MediaThe Art of ConstructionImmerse ForgeSuper Park LotK3 TechnologyAir Fresh MarketingJVRCLightStrike AIColonial FenceMountain View Windows & DoorsLoc8GroundFloor MediaThe Art of ConstructionImmerse ForgeSuper Park LotK3 TechnologyAir Fresh MarketingJVRCLightStrike AIColonial FenceMountain View Windows & DoorsLoc8
Hear Scarlett in action

Realistic demo recordings beat another promise on the page.

These are approved demo scenarios built to show how a HummingAgent voice workflow qualifies callers, captures the right details, and routes the work without publishing private customer calls.

Consent-safe scenarios, no customer PII, no private client calls exposed.
Want to pressure-test it yourself? Call the live Scarlett agent from any receptionist page.
Scope a voice agent

Home services

After-hours home service emergency

1:02

Scarlett qualifies a leaking water heater, captures the service address, sets urgency, and confirms the earliest service window.

Read sample transcript

Caller: Hi, my water heater is leaking from the bottom. Are you open right now?

Scarlett: Hi, this is Scarlett with Summit Home Services. Sorry you're dealing with that this late. Is water actively pooling, or is it a slow drip?

Caller: Slow drip, but the carpet is getting wet.

Scarlett: Got it. A leak at the base usually means the tank may need replacement. I can get the details and hold the earliest service window.

Staffing agencies

Urgent staffing fill request

0:54

Scarlett takes a same-day fill request, captures role details, pay, shift requirements, and routes the urgent order to recruiters.

Read sample transcript

Client: We need five warehouse associates for tomorrow's 6 AM shift. Can someone call me back?

Scarlett: Absolutely. I can take the fill request now and route it to the recruiter on duty.

Client: Aurora warehouse, 6 to 2:30, nineteen dollars an hour, must be able to lift fifty pounds.

Scarlett: I marked this urgent and sent the order summary to your staffing team with the call-back details.

Med spa / appointment businesses

New-client appointment booking

0:49

Scarlett answers a new-client booking question, offers times, books the visit, and sends confirmation details.

Read sample transcript

Patient: Hi, do you have any appointments for Botox this week?

Scarlett: Yes, I can help with that. Are you a new or returning client?

Patient: New client.

Scarlett: You're set for Friday at two. I will send a confirmation text with the address, intake form, and prep notes.

The Problem

Manual Work Is Slowing Growth

What if your repetitive work, missed follow-ups, and disconnected systems had a practical automation plan?

$2K+/mo
SaaS Waste

Tools you barely use draining your budget

$60-80K/yr
Repetitive Work

Per employee doing tasks AI can handle

10+ Apps
Disconnected Systems

That don't talk to each other

5pm Stop
Limited Hours

Business ends when staff goes home

We build AI employees and the custom software they run.

Connected systems, practical automations, and software you own.

What We Build

AI Employees + Custom Software = Automated Business

AI Employees

Trained on YOUR data and voice. Works 24/7.

Custom Software

CRM, proposals, invoicing—whatever you need.

All Connected

One system. Zero manual data entry.

You Own It

Private. Secure. No monthly SaaS fees.

Why HummingAgent

We build AI for real operating environments.Years before it was a buzzword.

Our technical leadership has worked in enterprise innovation environments where automation had to support complex field operations, security constraints, and production systems.

They built computer vision apps that are still running in production today. Server inventory by photographing faceplates. Safety inspections through a phone camera. Published research. 8 US patents granted. This was years before ChatGPT existed.

Not AI theory. Production systems that work.

Enterprise
AI systems
Field Ops
Experience
8
US Patents
Production
Focused

AI Engineering

Shawn Kercher

CTO, ex-Comcast Labs

15 years building production AI. Voice agents, classification engines, RAG pipelines, custom platforms. 8 patents. Published researcher.

Business & Growth

Joey Kercher

CEO, Air Fresh Marketing

18 years scaling businesses. growth campaigns, buyer journeys, and practical revenue systems. Knows what drives revenue, not just what looks good in a demo.

IT & Security

Kelly Kercher

CEO, K3 Technology

40+ employee MSP. Inc. Best Workplaces 2025. Enterprise security, compliance, and infrastructure from someone who runs it daily.

Founded by identical triplets. Three skill sets. One company.
AI-Powered Solutions

How We Transform Your Business

Six powerful ways to automate, accelerate, and scale your operations with AI

Scoped
Savings Model

Customer Support Automation

AI answers common calls and chats, then routes complex issues to your team.

  • Instant response
  • Smart routing
  • Scoped savings model
Learn More
40hrs
Saved Weekly

Business Process Automation

Automate data entry, reporting, and document processing.

  • Workflow automation
  • System integration
  • Time savings
Learn More
Custom
Built Around You

Enterprise AI Solutions

Custom AI built for your specific business needs.

  • Secure by design
  • Custom training
  • Enterprise security
Learn More
Role-Based
Access Model

Private ChatGPT

Controlled AI chat powered by approved internal knowledge sources.

  • Access controls
  • Custom knowledge base
  • Team collaboration
Learn More
3x
More Leads

Sales Engineering

AI agents that qualify leads, prepare proposals, and close deals.

  • Lead qualification
  • Proposal automation
  • Pipeline management
Learn More
Scoped
Implementation

AI Applications

Custom applications with AI agents built into your workflows.

  • Built for your processes
  • Agents do the work
  • You own everything
Learn More
Discovery Call

Not Sure Where to Start?

Book a free consultation. We'll analyze your operations and show you exactly where AI can save you time and money.

No commitment
Custom roadmap
30-min call
Custom Workflows

Automate Any Process

We build custom workflows that connect your tools and eliminate manual work. If you can describe it, we can automate it.

Email → Task Creation

Emails automatically create tasks, assign team members, and set deadlines

Gmail → Project Management

Document Processing

Contracts and invoices automatically extracted, categorized, and filed

Upload → CRM + Accounting

Lead Qualification

New leads scored, enriched, and routed to the right sales rep instantly

Form Submit → Sales Pipeline

Meeting Follow-ups

AI summarizes calls, creates action items, and schedules follow-ups

Zoom/Meet → CRM + Email

Data Sync

Keep all your systems in sync without manual data entry

Any App ↔ Any App

Report Generation

Daily, weekly, monthly reports generated and delivered automatically

Data Sources → Inbox/Slack

These are just examples. We build workflows specific to YOUR business.

Case Studies

Real results from real businesses

JVRC

JVRC

Legal Publishing

AI search, subscriber portal, Stripe billing, and full website for 43-year legal publisher

Complete Digital Transformation
Confidential Client

PE-Backed Platform

Private Equity

AI-powered GL mapping engine for finance and deal-workflow standardization

Workflow Automation
Super Park

Super Park

Airport Parking

Custom AI chatbot handling parking rates, directions, and receipts

24/7 AI Support
Private GPT

Private GPT

Private AI

Multiple AI models, approved knowledge sources, and workflows shaped to your team

Controlled Private AI

What Our Clients Say

Real feedback from real businesses

“It has found things we hadn't thought to look for.”

Kari

Jury Verdict Reporter of Colorado

“Every call gets answered now. Day, night, weekends. We're not losing jobs to voicemail anymore.”

Service Business Owner

Northeast US

“We needed an AI platform that understood our business, remembered our clients, and kept our data private. Private GPT delivered exactly that.”

K3 Technology

K3 Technology

AI Consulting

Not sure where AI fits your business?

We audit your operation, identify practical AI opportunities, and map the workflows worth scoping first. You get a prioritized roadmap with clear business-case assumptions.

  • Team-by-team workflow analysis
  • Process-by-process business case
  • Prioritized implementation roadmap
  • First workflow candidates to validate
Scoped after discovery
Common Questions

Frequently Asked Questions

Everything you need to know about AI automation for your business

Pricing depends on workflow scope, integrations, data sources, support needs, and ownership model. We start with discovery, define the business case, and scope the build before quoting implementation.
Implementation timing depends on workflow complexity, data readiness, access to systems, approvals, and security review. We usually start with a focused first workflow, then expand after the scope is validated.
No—AI handles repetitive tasks so your team can focus on higher-value work. Our clients typically redeploy staff to growth activities like sales, customer relationships, and strategic projects rather than laying off.
We design around approved data sources, access controls, encryption requirements, and your infrastructure constraints. If private deployment or additional governance is needed, we scope that before implementation.
We build custom AI solutions for any industry. Our current clients include parking management and legal services, and we're expanding into contracting, solar, roofing, and other sectors. Each solution is customized for your industry's specific workflows and compliance needs.
Yes. AI voice agents can answer common questions, qualify callers, schedule appointments, and route complex issues to your team. We scope the call flows and escalation rules around your business.
ChatGPT is a general-purpose AI. We build custom AI agents trained on YOUR data, integrated with YOUR systems (CRM, phone, databases), following YOUR business rules. It is a controlled assistant shaped around your business knowledge and workflows.
Yes, all solutions include ongoing support and optimization. We monitor performance, make improvements based on real usage data, and ensure your AI stays current as your business evolves.

Still have questions?

Book Discovery Call